RETURN POLICY

We understand that customers may occasionally need to return a product. Our return guidelines are structured to ensure fairness and operational efficiency.

Return Window

Return requests must be submitted within 14 days of confirmed delivery.

Return Conditions

To be eligible for return:

  • The item must be unused

  • The item must be in original packaging

  • All included components must be returned

  • Proof of purchase must be provided

Non-Returnable Items

The following may not be eligible for return:

  • Final sale or clearance items

  • Opened hygiene-related goods

  • Products showing signs of use or damage not caused during shipping

Return Process

To initiate a return, contact customer support for instructions. Unauthorized returns may not be accepted.

Refund Processing

Refunds are issued to the original payment method after inspection and approval. Processing typically takes 5–7 business days.